New Era Merchant Services IconNew Era Merchant Services

67 East Weldon Avenue Suite 200, Phoenix

5.0 286 reviews

  • Avatar MTZ Tires and wheels ★★★★★ a month ago
    Roberto was patient in explaining how this works since I'm new with all of this. He took the time to explain and made sure I understood. Quick and fast responses whenever I had a question. Great service and unbeatable prices.
  • Avatar Sujeidi Barbosa ★★★★★ 2 months ago
    Felipe was patient and able to answer all my questions regarding what the New Era Merchant has to offer. He made it easy for me to understand how to use the software and saved me soo much money so that I can start my business with confidence. Definitely recommend this merchant. Anything you need they will always be there to help you. Very professional. Great Customer Service.
  • Avatar Carlos Guerra ★★★★★ 4 weeks ago
    We have had a great experience with Manny, Karla and Adriana at New Era. Very responsive and helpful, they check in with us often to make sure all our needs are met. We have been very happy with the service and would recommend them to other businesses. Thank you New Era.
  • Avatar Office summit county ★★★★★ 2 months ago
    Wonderful experience! Both Stefany and Adriana were super helpful. We had to get two different terminals because we couldn't get the first one to work. They sent us the second one super fast, would highly recommend.
  • Avatar Steve Burton ★★★★★ 2 months ago
    I contacted this company looking for better rates for receiving credit cards in my business. They were able to beat the rates I was currently receiving. I have been with New Era now for several months and have been happy with the service they have provided.
  • Avatar Yajaira Ortega ★★★★★ 2 years ago
    Being able to accept payments is an essential part of running a business.
    Roberto Rivera was the one who took care of my new merchant service which I am very happy he always answer my questions in the best way he also helped me save money. Very professional and he did the equipment installation on time despite being hurt of his leg for me that is very professional and that is why I am grateful to New Era since as business owners we always have to look for the best for our businesses
    Thanks you Roberto
  • Avatar Living well Furniture ★★★★★ 2 years ago
    Felipe the sales director helped me to start My account and get my business ready. He provided great customer service and had all the answers to all my questions. He was very polite and knowledgeable with his product. I highly recommend doing business with new era merchant
  • Avatar Randall Zeamer ★★★★★ 2 years ago
    Being a business owner, we have used several different merchant processing companies over the years. New Era is by far the best. Great product and pricing, very efficient representatives and very helpful. It was a good move for our company to switch to them!
  • Avatar Eduardo Felix ★★★★★ 2 years ago
    I've been working with Emmanuel for the last three years. Heir service is top-notch. Very responsive and their platform makes it super easy to stay on top of costs and clear to see important data such as fees, batch times, etc.
  • Avatar Rafael Quiros ★★★★★ 2 years ago
    Excellent service!! Great staff. Very helpful and prompt with their service. I was helped by Estefany, she maintained a positive attitude and went out of her way to help me out, I highly recommend you ask for her when you contact them. I too recommend getting their service.
  • Avatar Hilliard Dental Partners ★★★★★ 2 years ago
    Free machine. The absolute best customer service. Any time I have a question of need clarification Henry is able to walk me through and find the issue. You also cant ask for a better product. Our office would highly recommend Clover to any office or business.
  • Avatar Raed Kareem ★★★★★ 2 years ago
    Rivera is great example of an excellent customer service, very intelligent and explain everything in detail. I am very happy for the results I’ve gotten for the equipment I needed for my business. I highly recommend for anyone that needs a sufficient well manage business.
  • Avatar Fernando Villegas ★★★★★ 2 years ago
    Roberto is very professional, his energy and charisma raises the spirit to do good business. The service he gives and the quick response is the difference from any other merchandise company.
  • Avatar Pa'l Mundo Designs ★★★★★ 2 years ago
    We are extremely happy with the quality and service that New Era has provided, it changed the way we manage and process payments. Roberto has been extremely helpful since day one, and continues to follow up, and assist with any problems. We hope to keep working with New Era for years to come.
  • Avatar Maria Castro ★★★★★ 3 years ago
    Starting in a food business industry can be quite overwhelming but with the great help from Robert Rivera everything went by extremely smooth. Since the start of making my appointment Over the phone he was very informative. He helped my husband and I get everything started up with out Merchant Device very easily. He walked us through the process step by step. I am extremely thankful for his service. Thank you so much Robert!